Typical process of product launch includes the following steps.
- Define the goals/objectives for the product launch. Eg: Target revenues, number of customer to be acquired, number of leads etc.
- Define and describe the target customer profiles specifically targeted in the launch process. (It can be subset of the overall target customer segments).
- Summarize the product benefits, value proposition and positioning for the selected customer segments.
- Define the strategy for the product launch. It may be different for each target customer segment.
- Identify the internal teams responsible for product launch.
- Perform internal assessment of readiness for product launch;
- It can include all the teams/departments viz. sales teams, delivery teams, customer support, marketing, accounting/finance and any other teams associated with product.
- IP solution /product specific resources. Same shall be performed through a checklist.
- Prepare the launch plan with list of activities, timelines and owners:
- Pre-launch activities: Preparation of collaterals, readiness across departments, deciding the channels/partners/geographies and timings.
- During launch: Communicating with Sales, Partners, Analyst/Media and Customers.
- Post launch: Measure/monitor the key metrics against the original objectives.
- Estimate the resources/investments required and also identify any potential risks.
It is necessary to review/track the launch process on a continuous basis so as to evaluate its effectiveness.
Currently most of IP solutions are introduced to the market through soft launch.
Roles & Responsibilities:
Responsibility |
Product Marketing Manager |
Accountability |
Product Marketing Manager, Product Strategist/Head |
Consulted |
Sales Team, Product Technical Manager and Product Architect |
Informed |
- |
Reviewer |
Product Strategist/Head |
Approval |
Product Strategist/Head |
Trigger/Entry Criteria:
Product Strategist/Head shall send request to initiate the Product Launch process.
Exit Criteria:
NA |