Task: Launch IP Solution/Product
Product launch is the process of introduction of new IP solution/ product (new release) to the markets/customers.
Relationships
Main Description

Typical process of product launch includes the following steps.

  • Define the goals/objectives for the product launch. Eg: Target revenues, number of customer to be acquired, number of leads etc.
  • Define and describe the target customer profiles specifically targeted in the launch process. (It can be subset of the overall target customer segments).
  • Summarize the product benefits, value proposition and positioning for the selected customer segments.
  • Define the strategy for the product launch. It may be different for each target customer segment.
  • Identify the internal teams responsible for product launch.
  • Perform internal assessment of readiness for product launch;
    • It can include all the teams/departments viz. sales teams, delivery teams, customer support, marketing, accounting/finance and any other teams associated with product.
    • IP solution /product specific resources. Same shall be performed through a checklist.
  • Prepare the launch plan with list of activities, timelines and owners:
    • Pre-launch activities: Preparation of collaterals, readiness across departments, deciding the channels/partners/geographies and timings.
    • During launch: Communicating with Sales, Partners, Analyst/Media and Customers.
    • Post launch: Measure/monitor the key metrics against the original objectives.
  • Estimate the resources/investments required and also identify any potential risks.

It is necessary to review/track the launch process on a continuous basis so as to evaluate its effectiveness.

Currently most of IP solutions are introduced to the market through soft launch.

Roles & Responsibilities:

Responsibility

Product Marketing Manager

Accountability

Product Marketing Manager, Product Strategist/Head

Consulted

Sales Team, Product Technical Manager and Product Architect

Informed

-

Reviewer

Product Strategist/Head

Approval

Product Strategist/Head

Trigger/Entry Criteria:

Product Strategist/Head shall send request to initiate the Product Launch process.

Exit Criteria:

NA